No Refund Policy

Effective Date: August 1, 2023

1. Introduction:

Thank you for shopping with Nu Life Creationz. This No Refund Policy explains our policy regarding refunds for purchases made on our website. By making a purchase, you agree to be bound by this policy.

2. Products Covered:

2.1. Handcrafted Items: This policy applies to all handmade products sold by Nu Life Creationz on our website.

3. Policy Details:

3.1. All Sales Final: Due to the unique nature of our handcrafted items, all sales are final. We do not offer refunds, returns, or exchanges for products unless they arrive damaged or defective.

3.2. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receipt. We will assess the issue and, at our discretion, provide a replacement or refund.

4. Exceptions:

4.1. Custom Orders: Custom-made products, specially crafted according to your specifications, are non-refundable once the order is confirmed.

4.2. Shipping Fees: Shipping fees are non-refundable, and customers are responsible for return shipping costs for any authorized returns.

5. How to Request a Refund:

5.1. Damaged or Defective Items: To request a refund for a damaged or defective item, please contact our customer support team at nulifecreationz@gmail.com within 7 days of receiving the product. Provide a detailed description of the issue and include any relevant photographs.

6. Cancellation Policy:

6.1. Order Cancellation: If you wish to cancel an order before it is shipped, please contact us immediately. We will try our best to accommodate your request. Once the order is shipped, it cannot be canceled.

7. Contact Information:

If you have any questions or need further assistance regarding our No Refund Policy, please contact our customer support team at nulifecreationz@gmail.com.

By making a purchase on our website, you acknowledge that you have read, understood, and agree to abide by this No Refund Policy.

[End of No Refund Policy]